The City of Steamboat Springs (city) is committed to ensuring all forms of communication are accessible to all people. We intend to maintain website(s) and applications to meet and/or exceed requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”) and Colorado HB-21-1110. The city recognizes that this effort is ongoing and pledges to continuously strive to meet all levels of accessibility conformance and provide guidelines and ongoing training to employees.

Feedback and Contact Information
Feedback on the accessibility of the website and services is welcomed. Please let us know if you encounter accessibility barriers, require alternate formats, or have suggestions for improvement.

• Name: Kate Znamenacek, Digital Communications Specialist
• Phone: 970.871.7052
• Email: kznamenacek@steamboatsprings.net
• Submit feedback or requests via our online form

• Mailing Address: 
  City of Steamboat Springs
  PO Box 775088
  Steamboat Springs, CO 80477-5088

Individuals needing a reasonable accommodation to access our digital services can request assistance by contacting us through the above methods. The City of Steamboat Springs is committed to promptly responding to reports of inaccessible ICT or requests for reasonable accommodations or modifications.

The city aims to respond to accessibility feedback within five [5] business days and appreciates your input as it strives to improve the accessibility of city services.

Your feedback is crucial in helping maintain and improve accessibility for all users. Whether you discover something positive or an area needing improvement, please contact us using the contact information provided. Your insights help ensure that city digital assets are usable to all users.

Website
The city is implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines – WCAG 2.2 Level AA as the web accessibility standard to the greatest extent possible. These guidelines help make web content accessible to users with sensory, cognitive, and mobility disabilities and, ultimately, to all users, regardless of ability.

We recognize that the website has some minor accessibility issues. In response, steps are actively being taken to address these issues.

Please be aware that efforts are ongoing. If you have specific questions or concerns about the accessibility of any page on the website, please contact the Accessibility Coordinator using the contact information below. If you encounter an accessibility issue, mention the specific web page or issue you are having, and the city will do its best to make that page or document accessible for you.

Documents & Downloadable Forms
If you need any document on the website in an alternative format, please see the contact information above to request a different accommodation. Documents will be provided as quickly as possible in print, large print, Braille, audio format, or an electronic format compatible with adaptive technology.

The city is committed to accessibility and will not charge individuals with disabilities or groups of individuals with disabilities for the cost of providing auxiliary aids, services, or reasonable modifications.

Certain files available for download from the website are in Portable Document Format (PDF). PDF files require the free Adobe Acrobat Reader.

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Video Content
All video content available on the website is currently being reviewed and remediated as part of the city’s commitment to digital accessibility. We understand the importance of making video content accessible to all users, including those with disabilities. To align with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the following steps are being taken:

Captions and Transcripts
The process of adding accurate captions to some pre-recorded video content is underway. Transcripts for video content will be made available to ensure that all users can access the information.

Audio Descriptions
Audio descriptions will be added to videos that convey important visual information, ensuring that users who are blind or have low vision can fully understand the content.

Accessible Media Players
The city will ensure that video players are accessible, providing compatibility with keyboard controls and screen reader.

Alternative Formats
Video content will be available in alternative formats upon request, including text descriptions and summarized content.

Options for Equally Effective Alternate Access
For technologies that cannot be made accessible, the city will provide equally effective alternate access. Examples include:

• Large Print and Braille: Available by request for certain documents.
• Captioning and Sign Language: Can be requested for live events, video and audio content.
• Accessible Formats: Documents can be requested in accessible formats such as HTML, Word, or plain text.

Last Updated: October 17, 2024